Shipping Policy

Shipping Policy

Thank you for shopping with Elureva! We are committed to providing you with the best shopping experience, and part of that is ensuring your products are delivered in a timely and reliable manner. Please review our shipping policy below for all the details.

1. Shipping Locations

We currently ship to the United States and offer international shipping to select countries. If your country is not listed, please contact us to inquire about shipping options.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays). Orders placed after 3 PM will be processed the following business day. You will receive a shipping confirmation email once your order has been shipped.

3. Shipping Methods and Delivery Time

We offer the following shipping options:

  • Standard Shipping: 5-7 business days (depending on location).

  • Expedited Shipping: 2-3 business days.

  • International Shipping: Delivery times vary by country, typically 7-14 business days.

Please note that delivery times are estimates and may vary due to factors like weather conditions, postal delays, or other unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, the weight of your order, and the shipping method selected. We offer free standard shipping for orders over $50 within the United States.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor the progress of your shipment. You can track your order directly on the carrier's website.

6. Shipping Delays

While we strive to meet the estimated delivery times, there may be occasional delays due to factors beyond our control (e.g., weather conditions, customs delays, or high order volumes). If your order is delayed, please contact us, and we will assist in tracking it down.

7. International Shipments

International customers are responsible for any customs duties, taxes, or fees incurred upon arrival in your country. These charges are not included in the item price or shipping costs and are determined by the local customs office.

8. Missing or Damaged Items

If your order is missing, damaged, or incorrect, please contact us within 7 days of receiving your order. We will work with you to resolve the issue by either sending a replacement or processing a refund.

9. Address Accuracy

Please double-check your shipping address before completing your purchase. We are not responsible for shipping delays or lost items due to incorrect or incomplete addresses.

10. Contact Us

If you have any questions or concerns about shipping, please don't hesitate to reach out to us:

Email: [Insert your contact email]
Phone: [Insert your contact phone number]
Address: [Insert your physical store address]